RETURN POLICY

Last updated March 10, 2021

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are
not completely satisfied with your purchase for any reson, you may return It to us for
refund or an exchange. Please see below for more intormation on our return policy .

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RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items
must be in new and unused condition , with all original tags and labels attached.

 

RETURN PROCESS

To return an item, please email customer service at contact.claudiupaun@gmail.com to obtain a
Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item
securely in its original packaging, and mail your return to the following address :

Claudiu Paun LTD
18 Suffolk Court
London, IG3 8JQ
United Kingdom

 

Please note, you will be responsible for all return shipping charges. We strongly recommend
that you use a trackable method to mail your return

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return
or exchange. Please allow at least fourteen (14) days from the receipt of your item to process
your return or exchange. We will notify you by emall when your return has been processed.

 

EXCEPTIONS
The following items cannot be returned or exchanged :
Underwear
For defective or damaged products, please contact us at the contact details below to arrange
refund or exchange.

 

PLEASE NOTE
All costumers who buy from our Website : www.claudiupaun.com or other’s
Websites where Claudiu Paun LTD post products, like a Facebook Marketplace, Instagram
Tiktok Shop Marketplace, Ebay, Etsy or other's platforms, the costumer will be pay for return the
products if wish to return a product. We will be return full payment for products back to costumer
only for the price of product not for delivery. All costumers who buy from our company Claudiu
Paun LTD to will be informed about that.
QUESTIONS
If you have an questions concerning our return policy ,please contact us at
07576544545 contact.claudiupaun@gmail.com